Terms and Conditions

1. Acceptance of Terms

By accessing or using the CityCharge app, website (chargethecity.com), or renting a portable charger from any CityCharge kiosk, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, do not use our services.

These terms constitute a binding legal agreement between you ("User") and Chargethecity Inc. ("CityCharge," "we," "us," or "our"), a Delaware C-Corp.

2. User Qualification

• You must be at least 18 years old to use CityCharge
• You must have the legal capacity to enter into this agreement
• You represent that all information you provide is accurate, complete, and current
• Your use of our services must comply with all applicable laws and regulations

3. Service Description

CityCharge provides portable phone charger rentals through self-service kiosks located at partner venues including entertainment venues, transit hubs, and other high-traffic locations. Users rent a charger from any CityCharge kiosk and return it to any CityCharge kiosk when finished.

CityCharge does not guarantee charger availability at any particular kiosk or time. CityCharge does not guarantee that all kiosks will have available return slots at all times — if you cannot find a return slot, contact support.

4. Account Registration and Security

• You must create an account through the CityCharge app to use our services
• Registration requires a valid phone number and verification via SMS one-time passcode
• Your account is personal to you — you may not transfer it or allow others to use it
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activity that occurs under your account
• Notify us immediately at support@chargethecity.com if you suspect unauthorized access
• We reserve the right to suspend or terminate accounts at our sole discretion for violations of these terms

5. Using the Service

Approach any CityCharge kiosk and scan the QR code or use the app to release a charger. Use the charger to charge your personal device only. Return the charger to any CityCharge kiosk when finished.

Before each use, inspect the charger for visible damage — if damaged, do not use it and report it through the app or to support@chargethecity.com.

You may not:

• Modify, disassemble, or tamper with chargers
• Attach accessories or alter chargers in any way
• Rent chargers to others
• Use chargers for commercial purposes
• Use chargers for any unlawful activity

6. Pricing and Billing

• Rental fees are charged per session based on duration, billed to your saved payment method
• Pricing is displayed in the app before each rental begins
• By using the service, you authorize CityCharge to automatically charge your payment method for all applicable fees
• You must keep your payment information accurate and up to date
• If your payment method fails, you remain responsible for all outstanding charges
• Administrative fees may apply for late or failed payments

7. Unreturned and Damaged Chargers

Failure to return a charger within 72 hours of rental will result in a replacement fee of $45 charged to your payment method. If a charger is returned in damaged condition due to user fault, you will be charged the cost of repair, up to the full replacement value of $45.

CityCharge reserves the right to pursue civil remedies for unreturned, lost, or stolen equipment.

8. SMS Communications

By creating a CityCharge account, you consent to receive transactional SMS messages. Message types include verification codes, rental confirmations, return reminders, and payment updates. CityCharge does not send marketing or promotional SMS.

• Message and data rates may apply
• Message frequency varies based on your usage
• Text STOP to opt out at any time
• Text HELP for assistance

For support, email support@chargethecity.com.

9. Intellectual Property

All content on the CityCharge app and website — including text, graphics, logos, images, software, and the CityCharge brand name — is the exclusive property of Chargethecity Inc. or its licensors. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any CityCharge content without our prior written consent.

The CityCharge name, logo, and trademarks may not be used without our written permission. We grant you a limited, non-exclusive, non-transferable, revocable license to use the CityCharge app for your personal, non-commercial use, subject to these terms.

10. Indemnification

You agree to indemnify, defend, and hold harmless Chargethecity Inc., its officers, directors, employees, agents, and partners from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: your use of the service; your violation of these terms; your violation of any third-party rights; your negligence or willful misconduct; or any unauthorized use of your account.

11. Limitation of Liability

CityCharge services are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. CityCharge does not warrant uninterrupted or error-free service.

To the fullest extent permitted by law, CityCharge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service, including but not limited to device damage, data loss, personal injury, or interruption of service.

CityCharge's total liability to you for all claims shall not exceed the total fees you paid to CityCharge in the six months preceding the claim. Some jurisdictions do not allow limitation of certain damages — in such jurisdictions, liability is limited to the greatest extent permitted by law.

12. Prohibited Conduct

You may not:

• Use the service if you are under 18
• Transfer your account without our consent
• Interfere with or disrupt the platform, servers, or kiosk network
• Attempt to gain unauthorized access to any part of our systems
• Use automated tools to access the service
• Reverse engineer, decompile, or disassemble any CityCharge software
• Use the service or chargers for any illegal purpose
• Impersonate CityCharge or claim any affiliation without authorization

13. Termination

You may terminate your account at any time by contacting support@chargethecity.com. We may suspend or terminate your account at any time if you breach these terms, fail to pay outstanding charges, or if continued use would be detrimental to the service or other users.

Upon termination, all outstanding financial obligations remain in effect. We reserve the right to pursue claims for any prior breaches.

14. Modifications to Terms

CityCharge may modify these terms at any time. We will notify users of material changes through the app or via email. Continued use after modifications constitutes acceptance. If you do not agree with changes, you must stop using the service.

15. Governing Law and Disputes

These terms are governed by and construed under the laws of the State of Delaware, without regard to conflict of law provisions. Any legal proceedings arising from these terms shall be brought in the state or federal courts located in Delaware. You consent to the exclusive jurisdiction and venue of such courts.

Any cause of action must be commenced within the applicable statute of limitations.

16. Miscellaneous

• If any provision of these terms is found unenforceable, the remaining provisions remain in full effect
• Our failure to enforce any right or provision does not constitute a waiver of that right
• These terms, together with our Privacy Policy, constitute the entire agreement between you and CityCharge regarding the service
• You may not assign or transfer your rights under these terms without our written consent

17. Contact Us

If you have questions about these Terms and Conditions, contact us at: